Refund & Cancellation Policy

Last updated: 7 October 2026

Try before you buy

Every account gets 2 free ad generations, so you can test adleader before paying. There is no paid free trial.

Cancelling

Cancel anytime from your Dashboard under "Manage billing". You keep your plan until the end of the period you've paid for, then move to the Free plan. You won't be charged again.

Plan changes

Upgrades, downgrades and switches between monthly and annual billing take effect immediately. You are charged or credited the pro-rated difference, and your monthly ad count resets.

Refunds

If you're not happy, request a refund within 14 days of your first payment or of an annual renewal and we'll refund it in full. Outside that window, payments are non-refundable except where required by law, including the Australian Consumer Law. Refunds are processed by Paddle.com, our Merchant of Record, to your original payment method.

How to request

Email hello@adleader.me with your account email, or contact Paddle via your receipt. adleader is operated by JD ecommerce.