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Objection handlingSaaS & CloudSingle Image

Intercom: Show the hard case

Long-running Intercom ad reported in a Feb 2026 roundup (paraphrased)

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Intercom

Promoted · Single Image

Can AI handle complex support questions? Watch Fin verify a customer before resolving a disputed charge.

The creative

A mock chat: a customer reports an unrecognized $42.50 charge and Fin asks to verify identity before helping.

Fin: built for complex queries

Why this ad works

The biggest objection to AI support is "it can't handle sensitive stuff." Instead of claiming otherwise, the ad shows it handling exactly that case. Buyers can picture it inside their own product.

Key takeaway

Find your buyer's #1 objection and show your product beating it on screen.

Steal this template

Can [product category] handle [the hard case buyers worry about]? Watch [Product] [do the hard thing correctly].
Headline: [Product]: built for [hard case]
Write my version in the Ad Creator

Source: AdKit B2B Ad Examples. Ad copy is quoted or paraphrased from public ads for education. Trademarks belong to their owners. Run time is a signal, not proof of performance.